Privacy Policy for “koluxe.in”
“koluxe.in” recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.koluxe.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
This website, “https://koluxe.in” is a property of
KOL Cosmetics Pvt.Ltd. ( Under the companies Act,2013[18 of 2013] and that the company is Company limited by shares)
CIN:U47722PN2023PTC224313
Add: 174/1/5, Postal Colony, Datt Mandir Road, Wakad, Pune-411057.
Information We Collect
Contact Information
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, birthdate, anniversary date, and IP address.
Payment and Billing Information
We might collect your billing name, billing address, and payment method when you make a purchase. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay. We accept payments through Razorpay. When processing payments, some of your data will be passed to Razorpay, including information required to process or support the payment, such as the purchase total and billing information.
Information You Post
We collect information you post in a public space on our website or on a third-party social media site belonging to koluxe.in.
Demographic Information
We may collect demographic information about you, products you like, products you intend to purchase, or any other information provided by you during the use of our website. We might collect this as part of a survey also.
Other Information
If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We Collect Information in Different Ways
We Collect Information Directly from You
We collect information directly from you when you register for an account or make a purchase. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We Collect Information from You Passively
We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons for collecting information about your usage of our website.
We Get Information about You from Third Parties
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
What We Collect and Store
While you visit our site, we’ll track:
- Stores you’ve viewed: we’ll use this to, for example, show you vendor stores you’ve recently viewed
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for the required years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased, and where it should be sent
- Customer information like your name, email address, and billing and shipping information
Our team members have access to this information to help fulfill orders, process refunds, and support you.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Use of Your Personal Information
We Use Information to Contact You
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We Use Information to Respond to Your Requests or Questions
We might use your information to confirm your registration for an event or contest.
We Use Information to Improve Our Products and Services
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We Use Information to Look at Site Trends and Customer Interests
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We Use Information for Security Purposes
We may use information to protect our company, our customers, or our websites.
We Use Information for Marketing Purposes
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us, we’ll enroll you in our newsletter.
We Use Information to Send You Transactional Communications
We might send you emails or SMS about your account or a purchase.
We Use Information as Otherwise Permitted by Law
Sharing of Information with Third-Parties
We Will Share Information with Third Parties Who Perform Services on Our Behalf
We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We Will Share Information with Our Business Partners
This includes a third party who provides or sponsors a product or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We May Share Information if We Think We Have to in Order to Comply with the Law or to Protect Ourselves
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We May Share Information with Any Successor to All or Part of Our Business
For example, if part of our business is sold we may give our customer list as part of that transaction.
We May Share Your Information for Reasons Not Described in This Policy
We will tell you before we do this.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscribe@koluxe.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third-Party Sites
If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor Comments
Visitor comments may be checked through an automated spam detection service.
Updates to This Policy
This Privacy Policy was last updated on 9/7/2024. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.