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Frequently Asked Questions

About Koluxe

Koluxe is a premium beauty brand dedicated to providing sustainable and high-quality hair and skincare solutions using ethically sourced ingredients and eco-friendly packaging.

Koluxe currently offers a range of hair care products, including our Hard Water Shampoo and Conditioner, designed to combat the effects of hard water on your hair. More products will be launched soon.

Our Hard Water Shampoo and Conditioner are specially formulated to remove mineral build-up from hard water, restoring your hair’s natural shine, softness, and manageability.

Yes, Koluxe products are suitable for all hair types, including color-treated hair. They are designed to nourish, hydrate, and protect your hair, regardless of your hair type.

Absolutely. We prioritize sustainability by using ethically sourced ingredients and eco-friendly packaging. Our commitment to the environment is at the core of everything we do.

Apply the Hard Water Shampoo to wet hair, massage into a lather, and rinse thoroughly. Follow with the Hard Water Conditioner, applying evenly from roots to ends. Leave on for 2-3 minutes, then rinse thoroughly.

Koluxe products are available for purchase on our official website, Koluxe.in. We deliver products across India.

Returns & Exchanges

Due to hygiene reasons, we do not accept returns once a purchase is made. However, if you receive a damaged product, please contact our customer service for a replacement or refund.

You can reach us through our contact form on the website, via email at support@koluxe.in, or through our WhatsApp number for prompt assistance.

Currently, we only ship within India. Stay tuned for updates on international shipping options in the future.

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